Frequently Asked Questions

Will GoCardless take a payment every week if I only want to pay for one class?



No, GoCardless is just an easy way to send payment. It will only take payment once for the class you pay for if it's a SINGLE CLASS.


If you agree to a MONTHLY MEMBERSHIP then it will be a reacurring monthly payment. Direct Debit is just a card payment.


GoCardless IS NOT a direct debit. It is a card payment, similar to PayPal. It saves your card details so that you don't have to put them in every time you book onto a class.


It will ONLY take payment for what you are paying for at time of booking E.G. A single class payment will only be taken once at time of booking. It is only a monthly subscription if you sign up for a monthly membership.



Can I still pay cash even though bookings are online?



We don't accept cash payments.



Am I put into a 12 month contract if I join Platinum, Gold, Silver or Bronze memberships?


There is no 12 month contract, you are however under our terms and conditions which require you to give 30 days notice if you wish to cancel your membership. If you cancel your membership you will be billed for the month after so please bare this in mind. All membership cancelations must be put in writing to


If you join our Platinum Membership you are contracted for a minimum 3 month term.


Standard terms and conditions apply to all classes.



What happen if i get injured/pregnant?



You are required to give 30 days minimum notice to come out of your agreement. If you are injured you could switch your classes to one which was more suitable, for example move from aerial to flexibility. However, you will not receive a refund of payments as you will still be in your agreement terms.


If you become pregnant, unfortunately you will not be able to continue with classes. As your membership term agreement is for 30 days minimum notice it will remain in place until the end of the next month. This includes all single class payments and block bookings as well as memberships.



What if I want to change my class booking?



This is possible to do as long as you are in the 48hrs margin. It is not possible to switch the class you booked after 48hrs and you will lose payment. The possibility to switch will also depend on the class availability. We recommend you try to move your class as early as possible through our online booking system. If you need to cancel your class please do not forget to do so through the booking system so that someone who may be on the waiting list can take your place. This applies to single sessions, class packs and Bronze Memberships. Once you are out of the cancelation notice margine you will lose your payment. There are no carry overs under any circumstances.


Can I updrage my membership?



Yes, you can upgarde on the online booking system at any time.  Just click on upgrade.



How do I cancel my membership?



To cancel your membership we require a 30 day notice period. Please email us at . Once cancelled we will let you know about any outstanding payments.





What happenes to my membership when you are closed for the holidays?

Our memberships have been calculated over a four week month. With this in mind, we also have months that contain 5 weeks but we won't charge you extra for the extra lessons that will be included.
The maximum time that we will be closed for across the year will be 4 weeks (However, it's normally 3). There are more than four times that a month has extra classes included. In total this works out in your favour if you are on membership packages. 

What do i need to wear?


Pole Fitness Classes


For our pole classes, as a beginner, you can wear leggings for your first lesson but this is not advised as you need your skin to grip. Please be aware that to advance through the moves you will be required to wear shorts as you will need skin contact with the pole. This is also a safety issue.


Please DO NOT MOISTURISE 24hrs before your class. This causes the skin to be slippy and is a safety hazard! Bare feet unless you are attending a heels course.


Aerial Arts Classes


Please wear a close fitting top and leggings. Layers are a good idea for aerial to protect your skin. Bare feet.


Flexibility Classes


Again it is a good idea to wear layers for this class to keep the body warm. Clothes that allow you to move freely.



Please leave all jewellery and watches at home. We can not be responsible for lost property.



Can Beginners only attend the beginners class?


Beginners can join in any classes, however, for AERIAL HOOP it is advised that you attend the Beginners only class.


Pole beginners are welcome to join in ANY of our 'All Levels' Pole Fitness sessions.



When will I be ready to go upside down?



Everyone's fitness journey is different so we can't give you an exact time that you will be able to invert. Enjoy you time as a beginner, this is where you will set your foundation for the rest of your journey. If you try to rush yourself through not only are you missing part of the fun, you'll be disapointed when you find things too difficult and you think you'll never be good enough. Trust your instructors, they know what they're talking about :)



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